BPUB makes it easy to start new utility service or stop service at your current location. Before applying, verify that your address is within our service area.
Check Service Availability
Enter your street address to confirm BPUB service is available at your location.
Apply for Residential Service
Required Documents
To apply for residential service, you'll need:
- Completed application form
- Property address where service is required
- Valid state or government-issued identification (Driver's License or equivalent)
If Renting:
- Copy of Lease Agreement, OR
- Letter from landlord authorizing service at the location
- All adult tenants must provide valid ID
If Owner-Occupied:
- Deed of Trust
- All adults listed on the deed must provide valid identification
Apply for Commercial Service
Required Documents
To apply for commercial service, you'll need:
- Online application completed by an authorized agent/officer of the business entity
- Property address where service is required
- Lease contract or deed for the property
Business Documentation:
- Documents establishing the business structure:
- Assumed Name Certificate, OR
- Partnership Agreement, OR
- Certificate of Formation
- Document from IRS with Federal Tax ID Number (EIN)
Important:
- Accounts must be established in the name of the business entity, not an individual's name
- Deposits and fees are due upon opening business accounts and are not transferable
Stop Service
To stop service at your current location, contact BPUB Customer Service:
Online: Submit a Service Request
Transfer Service
Moving within the BPUB service area? You can transfer your service to your new address:
- Contact Customer Service at (956) 983-6100
- Provide your current account information
- Provide the new service address
- Schedule your transfer date
Note: A service deposit may be required at your new location depending on your payment history.
Developers & Builders
For new construction commercial service connections, visit our Developers & Builders section for information about:
- Getting connected
- Impact fees
- Service requirements