Water Outage Tips

During a Water Outage

• Do not use hot water — sediment can be drawn into your water heater when pressure drops.
• Use stored water for essential needs: drinking, cooking, and sanitation.
• If you have a well or alternative water supply, do not connect it to the public water system.
• Check on elderly neighbors and those with medical conditions that require water.

After Service is Restored

• Run cold water for a few minutes to clear the lines before drinking.
• Discolored water after restoration is usually harmless and will clear within a short time. If it persists for more than a few hours, call BPUB.
• Check all faucets and toilets for running water — a valve may have shifted during the outage.
• Flush your water heater if sediment has accumulated.

Boil Water Notices

• Use bottled or boiled water for drinking, cooking, and brushing teeth.
• Discard any ice made during the notice period.
• Run dishwashers on the sanitize cycle, or wash dishes with boiled water.
• BPUB will notify customers when the boil water notice is lifted.